Twenty/20 Host

Grand Pacific Resorts; Carlsbad (CA); On-site; USD 20,000 - 29,000; Part time

Job summary

Grand Pacific Resorts seeks a part-time front-of-house team member at Westin/Solea Carlsbad Resort & Spa to deliver exceptional dining experiences. You will seat guests, manage reservations, and support servers to ensure guest satisfaction.

Requirements include high school or equivalent, guest service experience, familiarity with OpenTable and wine knowledge; Food Handlers Certificate preferred.

Qualifications

• High school or equivalent education preferred.
• Experience in public contact or customer service position preferred. Preferred restaurant/hospitality experience.
• Experience with Open Table program preferred.
• Knowledge of wine preferred.

Responsibilities

• Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
• Ensure servers are aware of their seated tables and are meeting their guests needs.
• Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.

Skills

Public contact experience

OpenTable knowledge

Wine knowledge

Education

High school or equivalent

Job description

Job Details

Job Location: Grand Pacific Hotel Services LP - Carlsbad, CA 92008

Position Type: Part Time

Salary Range: $18.50 - $18.50 Hourly

Job Shift: Varied

Description

POSITION PURPOSE

Responsible for consistently delivering excellent dining experiences of guests while maintaining the quality standards and organization of the restaurant staff.

ESSENTIAL FUNCTIONS

• Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
• Ensure servers are aware of their seated tables and are meeting their guests needs.
• Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.

QUALIFICATION STANDARDS

• High school or equivalent education preferred.
• Experience in public contact or customer service position preferred. Preferred restaurant/hospitality experience.
• Experience with Open Table program preferred.
• Knowledge of wine preferred.

Licenses or Certificates

• Food Handlers Certificate

Grooming

All employees must maintain a neat, clean and well-groomed appearance per Westin/Solea Carlsbad’s standards.

Attendance:

Regular attendance in conformance with the standards, which may be established by Westin/Solea Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Ownership:

This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Solea Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Solea Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for any aspect of the data collection, use and privacy practices of the Westin/Solea Carlsbad Resort & Spa’s owner or operator.