Guest Experience & Reservations Associate

Topgolf Payroll Services; Richmond (VA); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Free Play & 1/2 price food

Health, dental, vision, 401(k) team-m​

Free mental well-being platform

Job summary

Topgolf Richmond is seeking friendly team members to welcome guests, assist with check-in and reservations, share information about the venue and promotions, and help guests with golf clubs and equipment.

You will help keep the venue clean and organized, upsell retail items, respond to inquiries, demonstrate games, and ensure safety guidelines are followed while delivering a playful Topgolf experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Reservations systems

Lifting equipment

Job description

Topgolf Richmond is seeking friendly team members to welcome guests, assist with check-in and reservations, share information about the venue and promotions, and help guests with golf clubs and equipment.

You will help keep the venue clean and organized, upsell retail items, respond to inquiries, demonstrate games, and ensure safety guidelines are followed while delivering a playful Topgolf experience.