Golf Guest Experience Specialist

Topgolf Payroll Services; Providence (RI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free Play

1/2 price food

Health insurance

Dental insurance

Vision insurance

401(k) match

Mental well-being platform

Job summary

Topgolf in Providence, RI is seeking a customer-focused team member to assist with check-in, reservations, and guest inquiries. You will explain venue information, gameplay, and promotions, while helping with clubs and equipment and keeping the venue tidy and welcoming.

The role requires strong communication and teamwork, plus basic computer skills for reservations. Benefits include health/dental/vision, retirement match, and wellness support.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Communication

Teamwork

Basic computer skills

Physical ability

Job description

Topgolf in Providence, RI is seeking a customer-focused team member to assist with check-in, reservations, and guest inquiries. You will explain venue information, gameplay, and promotions, while helping with clubs and equipment and keeping the venue tidy and welcoming.

The role requires strong communication and teamwork, plus basic computer skills for reservations. Benefits include health/dental/vision, retirement match, and wellness support.