Guest Experience Associate - Golf & Retail

topgolf; Mount Laurel Township (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental

Vision

401(k) match

Mental well-being platform

Job summary

Topgolf Mount Laurel is looking for energetic team members to warmly welcome guests and manage check-in and reservations. You will share details about the venue, gameplay, and promotions while assisting players with clubs and gear.

Maintain a clean, organized venue, help guests with retail items, and respond promptly to inquiries. You will demonstrate games and enforce safety guidelines to ensure a fun, safe experience for all guests.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Computer skills

Physical ability

Job description

Topgolf Mount Laurel is looking for energetic team members to warmly welcome guests and manage check-in and reservations. You will share details about the venue, gameplay, and promotions while assisting players with clubs and gear.

Maintain a clean, organized venue, help guests with retail items, and respond promptly to inquiries. You will demonstrate games and enforce safety guidelines to ensure a fun, safe experience for all guests.