Guest Experience Pro - Theater Team Member (Flexible Hours)

Cinemark; Temple (TX); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, and promotions, ensuring the highest quality service and a heroic guest experience.

Roles may include Usher, Box Office or Concession duties as needed. The position requires an energetic, friendly attitude, excellent guest service, and the ability to communicate in English.

Qualifications

• Must be at least 16 years of age.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Regular and consistent attendance.
• Energetic and friendly attitude during each shift.
• Ability to communicate in English.
• Ability to work in a team and independently.
• Accurate cash handling and basic math skills.

Responsibilities

• Greet Guests with a smile in a timely and professional manner.
• Operate the POS system for transactions on the assigned register.
• Verify tickets at podium and direct Guests to an auditorium.
• Provide pricing, movie information, and promotions.
• Respond to guest questions professionally.
• Maintain theatre cleanliness and safety.

Skills

Guest service

Cash handling

English communication

Team player

Basic math

Tools

POS system

Job description

Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, events, pricing, and promotions, ensuring the highest quality service and a heroic guest experience.

Roles may include Usher, Box Office or Concession duties as needed. The position requires an energetic, friendly attitude, excellent guest service, and the ability to communicate in English.