Guest Experience Pro: Museum Visitor Concierge

Country Music Hall of Fame; Nashville (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive Pay

Paid Vacation and Sick Days

401(K) with up to 3% employer match

Employee Assistance Program

Free Museum Admission

Discounts at retail stores

Opportunities for community engagement

Job summary

A premier music museum in Nashville seeks a Part-Time Guest Experience Specialist. This role emphasizes customer service, assisting visitors, and operating ticketing systems. Candidates should have prior customer service experience, strong communication skills, and a friendly attitude. Knowledge of the Nashville area is a plus, as is fluency in a second language. The position requires flexibility, including weekends and evenings. Competitive pay and various employee benefits are offered.

Qualifications

• Prior customer service and cash-handling experience is required.
• Must be able to stand for long periods and work flexible hours.
• The ideal candidate must be versatile and able to multi-task.

Responsibilities

• Actively sell museum admissions and memberships.
• Assist and answer questions for museum visitors.
• Operate ticketing and reservation system effectively.
• Follow cash-handling protocols for efficient transactions.
• Work after-hours special events as needed.

Skills

Customer service

Communications skills

Public speaking

Pro-active sales skills

Organizational skills

Knowledge of Nashville area

Fluency in a second language

Job description

A premier music museum in Nashville seeks a Part-Time Guest Experience Specialist. This role emphasizes customer service, assisting visitors, and operating ticketing systems. Candidates should have prior customer service experience, strong communication skills, and a friendly attitude. Knowledge of the Nashville area is a plus, as is fluency in a second language. The position requires flexibility, including weekends and evenings. Competitive pay and various employee benefits are offered.