Reservations & Guest Experience Host

Xfinity Live!; Nashville (TN); On-site; USD 25,000 - 35,000; Part time

Job summary

A premier entertainment venue in Nashville seeks an experienced Host to ensure a warm welcome and exceptional service for guests. Responsibilities include greeting visitors, managing reservations, and coordinating seating efficiently. Ideal candidates should have strong customer service experience and effective communication skills. Physical demands include standing for long periods and lifting items up to 50 pounds. This role may require evening and weekend work.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must be able to read and understand seating charts.
• Basic mathematical skills are frequently utilized.

Responsibilities

• Answer phones and take messages/reservations.
• Greet guests and ensure a positive experience.
• Coordinate seating arrangements for guests.

Skills

Customer service experience

Fluent English

Strong communication skills

Attention to detail

Job description

A premier entertainment venue in Nashville seeks an experienced Host to ensure a warm welcome and exceptional service for guests. Responsibilities include greeting visitors, managing reservations, and coordinating seating efficiently. Ideal candidates should have strong customer service experience and effective communication skills. Physical demands include standing for long periods and lifting items up to 50 pounds. This role may require evening and weekend work.