Guest Experience Pro: Hotel Front Desk

Choice Hotels International, Inc.; San Diego (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Employee discounts on thousands of酒店s

401k retirement program with matching

Commission on upsells

Free Parking

Job summary

Choice Hotels International, Inc. in San Diego North is seeking a fast, fun, and friendly Front Desk Agent for a part-time role. You will greet guests, manage reservations, process transactions, and coordinate with hotel staff to ensure a flawless guest experience.

Shifts are predominantly mid and PM hours (12:00 PM - 8:30 PM and 3:00 PM - 11:00 PM). The position offers employee discounts, a 401k with company matching, and opportunities for growth into a Supervisor role.

Qualifications

• Minimum 1–2 years of hotel, retail, or similar customer-facing experience.
• Strong computer skills and ability to handle multiple tasks.

Responsibilities

• Greet and engage guests and address individual needs.
• Maintain an energetic, guest-focused environment.
• Review guest reservations and plan accommodations accordingly.
• Process financial transactions and arrange billing as needed.
• Communicate with hotel departments to ensure seamless guest experience.
• Assist Supervisors and Managers with additional tasks as needed.

Skills

Customer service

Strong computer skills

Verbal and written communication

Self confidence

Reliability

Flexible schedule

Tools

Opera PMS

POS systems

Job description

Choice Hotels International, Inc. in San Diego North is seeking a fast, fun, and friendly Front Desk Agent for a part-time role. You will greet guests, manage reservations, process transactions, and coordinate with hotel staff to ensure a flawless guest experience.

Shifts are predominantly mid and PM hours (12:00 PM - 8:30 PM and 3:00 PM - 11:00 PM). The position offers employee discounts, a 401k with company matching, and opportunities for growth into a Supervisor role.