Guest Experience Pro - Front Desk Agent

Flynn Group; Jackson (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Hotel discounts

Flexible scheduling

Tuition assistance

401(k) with company match

Job summary

Flynn Group in Jackson, Tennessee is seeking a Front Desk Agent to join their team. This role is crucial for providing exceptional hospitality and guest services, including check-ins and managing reservations, while working with Hilton systems.

The ideal candidate will have strong customer service skills and a welcoming demeanor. The position offers competitive pay and numerous employee benefits, promoting a vibrant and inclusive work environment.

Join Flynn Hospitality where your contribution matters in creating memorable guest experiences!

Qualifications

• Friendly, polished customer service skills.
• Experience with hotel front desk preferred.
• Open availability for all shifts including weekends and holidays.

Responsibilities

• Welcome and check in guests using Hilton systems.
• Handle reservations, payments, and guest inquiries.
• Resolve issues with professionalism.

Skills

Customer service skills

Hotel front desk experience

PMS systems experience

Multitasking

Calm under pressure

Tools

Hilton systems

PEP PMS

Job description

Flynn Group in Jackson, Tennessee is seeking a Front Desk Agent to join their team. This role is crucial for providing exceptional hospitality and guest services, including check-ins and managing reservations, while working with Hilton systems.

The ideal candidate will have strong customer service skills and a welcoming demeanor. The position offers competitive pay and numerous employee benefits, promoting a vibrant and inclusive work environment.

Join Flynn Hospitality where your contribution matters in creating memorable guest experiences!