Guest Experience Pro — Flexible Hours & Fast-Paced Retail

Target; Phoenix (AZ); On-site; USD 20,000 - 28,000; Full time

Job summary

Target is seeking a Guest Advocate in Phoenix, AZ to help guests enjoy a quick, friendly shopping experience. You will greet customers, assist with finding items, explain loyalty benefits, and ensure accuracy at checkout in a fast-paced setting.

Role requires strong communication, teamwork, and a willingness to adapt to varying shifts, including nights and weekends. Training and advancement opportunities are provided by Target.

Qualifications

• Excellent guest communication and interpersonal skills.
• Ability to resolve guest concerns with patience.
• Able to work in a fast-paced, physical environment.
• Familiar with store promos and loyalty programs.

Responsibilities

• Create an easy, inspiring guest experience by greeting guests and assisting with needs.
• Greet guests and initiate a warm, helpful interaction.
• Assist guests in finding products and resolving issues to ensure a smooth shopping experience.
• Explain and enroll guests in Target Loyalty program and benefits.
• Scan and bag items accurately; maintain safety and cleanliness.
• Support teammates and stay flexible with scheduling and duties.
• Handle returns and assist with drive-up and order pickup as needed.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Flexibility

Customer service

Tools

Handheld scanners

Target App

Job description

Target is seeking a Guest Advocate in Phoenix, AZ to help guests enjoy a quick, friendly shopping experience. You will greet customers, assist with finding items, explain loyalty benefits, and ensure accuracy at checkout in a fast-paced setting.

Role requires strong communication, teamwork, and a willingness to adapt to varying shifts, including nights and weekends. Training and advancement opportunities are provided by Target.