Guest Experience Pro - Flexible Hours, Fast-Paced Help

Target; Knightdale (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is hiring a Guest Advocate to greet guests, answer questions, and help them find items while promoting Target services and loyalty programs. You will handle transactions, maintain store cleanliness, and support drive-up and order pickup options.

The role requires strong communication, teamwork, and a friendly, proactive attitude in a fast-paced retail environment. Flexible scheduling and weekend/holiday shifts are common.

Qualifications

• Experience delivering friendly guest service.
• Ability to interact with guests and colleagues in a fast-paced store.
• Willingness to adapt to varying shifts and tasks.

Responsibilities

• Create an easy, inspiring, and friendly guest experience by greeting and assisting guests.
• Help guests find products, resolve issues, and complete transactions with accuracy.
• Promote Target benefits, loyalty programs, and app features to guests.
• Maintain a clean, safe work area and support team members as needed.
• Know how to direct guests to Order Pick-Up, Drive Up, and online ordering.

Skills

Guest interaction

Customer service

Teamwork

Flexible schedule

Communication

Job description

Target is hiring a Guest Advocate to greet guests, answer questions, and help them find items while promoting Target services and loyalty programs. You will handle transactions, maintain store cleanliness, and support drive-up and order pickup options.

The role requires strong communication, teamwork, and a friendly, proactive attitude in a fast-paced retail environment. Flexible scheduling and weekend/holiday shifts are common.