Guest Experience Advocate — Flexible Schedule

Target; Phoenix (AZ); On-site; USD 23,000 - 28,000; Full time

Job summary

Target is hiring a Guest Advocate in Phoenix to create an easy, inspiring, and friendly guest experience. You will greet guests, help them find products, answer questions, and resolve issues to ensure a smooth shopping visit.

We value a welcoming attitude, strong communication, and the ability to operate multiple devices and apps. The role requires adapting to busy shifts, promoting loyalty programs, and maintaining store standards.

Qualifications

• Effective communication with guests using positive language and active listening.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Willingness to educate guests and engage around products and services.
• Ability to use multiple devices (handheld scanners, tablets) and operate technology as directed.
• Ability to work independently and in a team, remaining composed in a fast-paced environment.

Responsibilities

• Greet guests and assist in finding items or resolving issues for a smooth shopping experience.
• Provide excellent guest service and address questions or concerns."
• Support other team members and assist peers to maintain a positive work environment.
• Demonstrate knowledge of store promotions and the Target App features, including Wallet.
• Scan and bag items efficiently, following safety and accuracy standards.
• Assist with order pick-up, drive-up, and online order processes as needed.

Skills

Guest interaction

Communication

Teamwork

Problem solving

Customer service

Tools

Handheld scanners

POS system

Mobile devices

Job description

Target is hiring a Guest Advocate in Phoenix to create an easy, inspiring, and friendly guest experience. You will greet guests, help them find products, answer questions, and resolve issues to ensure a smooth shopping visit.

We value a welcoming attitude, strong communication, and the ability to operate multiple devices and apps. The role requires adapting to busy shifts, promoting loyalty programs, and maintaining store standards.