Guest Experience Champion with Flexible Shifts

Target; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Target is hiring a Guest Advocate in Phoenix, AZ. You will create a welcoming guest experience, assist customers with finding products, and guide them through store services and the Target App. You’ll join a fast-paced team that values service, safety, and collaboration.

Expect emphasis on friendly communication, problem solving, and adapting to guest needs while maintaining store standards and safety guidelines. Training will cover initiatives like Drive Up, Order Pick Up, and loyalty programs.

Qualifications

• Excellent communication with guests and colleagues.
• Strong customer service mindset and problem-solving abilities.
• Able to adapt to fast-paced, physically active environment.
• Willing to learn about products, services, and store offers.

Responsibilities

• Greet guests warmly and assist with finding items or resolving issues.
• Explain store features, promos, and how to use services like Order Pick-Up and Drive Up.
• Process transactions accurately and support cash office tasks if needed.
• Collaborate with team to maintain a clean, welcoming store environment.
• Assist guests with returns or exchanges and guide them to solutions.

Skills

Effective communication

Customer service orientation

Teamwork

Flexible schedule

Tools

Handheld scanners

Target App knowledge

Job description

Target is hiring a Guest Advocate in Phoenix, AZ. You will create a welcoming guest experience, assist customers with finding products, and guide them through store services and the Target App. You’ll join a fast-paced team that values service, safety, and collaboration.

Expect emphasis on friendly communication, problem solving, and adapting to guest needs while maintaining store standards and safety guidelines. Training will cover initiatives like Drive Up, Order Pick Up, and loyalty programs.