Guest Experience Champion — Flexible Hours

Target; Mesa (AZ); On-site; USD 20,000 - 28,000; Part time

Job summary

Target in Mesa, AZ is hiring a Guest Advocate to deliver a welcoming and helpful guest experience. You will greet customers, assist with finding products, handle transactions, and promote Target services and loyalty programs with a positive, can-do attitude.

This role requires strong communication, teamwork and adaptability in a fast-paced store environment. You will participate in training and maintain store standards while supporting drive-up, Curbside and in-store shopping experiences.

Qualifications

• Communicating effectively, including using positive language and attentive to guests needs.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests and engage around products and services.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Resolve guest questions quickly on the spot.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet guests and assist with finding items or resolving issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support team efforts and assist peers while maintaining a positive attitude.
• Explain and promote Target App features and loyalty programs to guests.
• Scan and bag items, ensuring accuracy and safety standards.
• Help guests understand Order Pick-Up, Drive Up, and online ordering options.
• Handle returns or exchanges following policies and escalate when needed.
• Maintain a clean, organized workspace and stock during store hours.
• Follow safety policies and report hazards as required.

Skills

Guest service

Communication

Teamwork

Problem solving

Tools

Handheld scanners

Job description

Target in Mesa, AZ is hiring a Guest Advocate to deliver a welcoming and helpful guest experience. You will greet customers, assist with finding products, handle transactions, and promote Target services and loyalty programs with a positive, can-do attitude.

This role requires strong communication, teamwork and adaptability in a fast-paced store environment. You will participate in training and maintain store standards while supporting drive-up, Curbside and in-store shopping experiences.