Guest Experience & Operations Manager

Journeyman Distillery; Valparaiso (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

401(k) with Employer Match

Medical, Dental, Vision, Life & AD

Free Quarterly Bottle of Spirit

Loyalty Incentives (5-Year Bottle)

Job summary

Journeyman's Staymaker in Valparaiso, IN, is seeking a Restaurant Manager to oversee daily front-of-house operations, elevate guest experiences, and lead a high-energy team in a fast-paced hospitality setting.

You will manage budgets, drive sales initiatives, interview and train staff, and ensure top-tier service with a focus on safety and quality. A strong customer-first mindset and leadership presence are essential.

Qualifications

• Must speak English fluently and able to write in basic English.
• Strong organizational and time-management skills.
• Excellent verbal communication and guest-service orientation.

Responsibilities

• Budgeting/P&L management to hit sales and margins.
• Drive guest relations and cultivate a regular clientele base.
• Interview, hire, train, and develop FOH staff; prepare schedules.
• Train and develop employees; run Manager in Training program.
• Lead daily opening/pre-shift activities and ensure SOP adherence.
• Maintain safety, sanitation, and staff welfare per policies.
• Lead by example, maintain a collaborative, positive team culture.

Skills

English fluency

Organizational skills

Verbal communication

Education

High school education

EOS familiarity

Job description

Journeyman's Staymaker in Valparaiso, IN, is seeking a Restaurant Manager to oversee daily front-of-house operations, elevate guest experiences, and lead a high-energy team in a fast-paced hospitality setting.

You will manage budgets, drive sales initiatives, interview and train staff, and ensure top-tier service with a focus on safety and quality. A strong customer-first mindset and leadership presence are essential.