Guest Experience & Office Operations Coordinator

Shared-Services; Richmond (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Argo Group is seeking an Office Services Coordinator to create a welcoming environment for staff and visitors. This role drives local office operations, coordinates events, manages supplies, and maintains conference rooms with necessary technology and support.

You will partner with IT and facilities to keep systems running smoothly, coordinate internal communications, and support leadership with projects and vendor relationships.

Qualifications

• High School Diploma or equivalent required.
• At least 3 years of facilities or office services experience.
• 1 year of experience using a multi-line phone/console system.

Responsibilities

• Maintain a welcoming in-person and phone experience for employees and guests.
• Coordinate local office events, vendor relations, and internal communications.
• Manage conference room scheduling and ensure tech readiness for meetings.
• Oversee office supply, mailroom operations, and local vendor management.
• Support IT with provisioning/de-provisioning equipment and resolve basic issues.
• Assist with Business Continuity and safety initiatives as needed.

Skills

Customer service

Team player

Attention to detail

Verbal communication

Written communication

Multitasking

Dependability

40 wpm keyboard

Education

High School Diploma or equivalent

Tools

Envoy

SharePoint

Yammer

Microsoft Word

Excel

Outlook

Office equipment (printer/copier/fax)

Job description

Argo Group is seeking an Office Services Coordinator to create a welcoming environment for staff and visitors. This role drives local office operations, coordinates events, manages supplies, and maintains conference rooms with necessary technology and support.

You will partner with IT and facilities to keep systems running smoothly, coordinate internal communications, and support leadership with projects and vendor relationships.