Guest Experience & Sales Lead (Key Holder)

Event Network, Inc.; New York (NY); Vor Ort; USD 21.000 - 29.000; Vollzeit

Zusammenfassung

Event Network, Inc. is seeking a confident Key Holder to support daily store operations and management collaboration. You will help deliver exceptional guest service, drive sales through suggestive selling, and ensure accurate cash handling and inventory control.

The role requires staying informed about current promotions, product knowledge, and KPI targets while maintaining store presentation standards and teamwork to achieve goals in a dynamic environment.

Qualifikationen

• Experience as a keyholder or supervisor in a retail environment.
• Merchandising experience organizing and presenting products that are visually appealing.
• Friendly, outgoing personality with a service mindset.
• Must be 21 for Liquor sales.
• Requires flexible availability, including weekends, holidays, morning and evening shifts.

Aufgaben

• Greet guests and assist to deliver quality guest service.
• Suggestively sell to increase sales through open-ended questions.
• Maintain knowledge of products, promotions, and KPIs.
• Follow presentation standards: displays, cleanliness, restocking, and rotating products.
• Process transactions accurately in the cash register system.
• Complete store paperwork and procedures for operations.
• Recognize security risks and protect assets.
• Collaborate with staff to achieve store goals and maintain positive environment.

Kenntnisse

Keyholder experience

Merchandising

Customer service

21+ for liquor sales

Flexible schedule

Jobbeschreibung

Event Network, Inc. is seeking a confident Key Holder to support daily store operations and management collaboration. You will help deliver exceptional guest service, drive sales through suggestive selling, and ensure accurate cash handling and inventory control.

The role requires staying informed about current promotions, product knowledge, and KPI targets while maintaining store presentation standards and teamwork to achieve goals in a dynamic environment.