Guest Experience Lead — Retail Key Holder

Event Network, LLC; Paradise Valley (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Event Network, LLC is seeking a Key Holder to support daily store operations and help deliver exceptional guest service in a dynamic retail environment. You will work with management to meet sales targets, keep the store well-presented, and assist with cash handling and closing procedures.

The ideal candidate has prior keyholder experience, merchandising skills, and a friendly service mindset. Availability includes weekends and holidays as needed to support business needs.

Qualifications

• Experience as a keyholder or supervisor in a retail environment.
• Merchandising experience organizing and presenting products that are visually appealing.
• Friendly, outgoing personality with a service mindset.
• Must be 21 for Liquor sales.
• Position requires flexible availability, including weekends, holidays, morning and evening shifts.

Responsibilities

• Greet guests and deliver quality guest service.
• Engage guests with suggestive selling to increase sales.
• Be knowledgeable about products, promotions, and store targets.
• Maintain presentation standards and restock merchandise.
• Process transactions accurately in the cash register system.
• Complete store paperwork and procedures as required.

Skills

Keyholder experience

Merchandising

Customer service

Liquor knowledge (21+)

Flexible availability

Job description

Event Network, LLC is seeking a Key Holder to support daily store operations and help deliver exceptional guest service in a dynamic retail environment. You will work with management to meet sales targets, keep the store well-presented, and assist with cash handling and closing procedures.

The ideal candidate has prior keyholder experience, merchandising skills, and a friendly service mindset. Availability includes weekends and holidays as needed to support business needs.