Guest Experience & Membership Specialist

Spotless Brands; Broomall (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

Spotless Brands is seeking a customer-focused team member to greet customers, explain wash and detail packages, and promote memberships. You will assist at the kiosk, handle payments, and maintain a clean, safe work area while supporting daily site operations.

The role emphasizes strong communication, listening, and sales skills in a fast-paced, outdoor environment with flexible hours including evenings and weekends.

Qualifications

• Strong communication and listening skills essential.
• Sales-oriented with ability to highlight value and drive conversions.
• Must be at least 16 years old; education preferred but not required.

Responsibilities

• Greet customers warmly and identify needs.
• Educate on wash, detail, and membership options.
• Process payments at the kiosk and handle inquiries.
• Maintain clean, safe work area and assist team.
• Support site operations as needed.

Skills

Communication

Active listening

Persuasive speaking

Sales mindset

Organizational skills

Multi-tasking

Education

High School diploma or equivalent

Tools

POS systems

Job description

Spotless Brands is seeking a customer-focused team member to greet customers, explain wash and detail packages, and promote memberships. You will assist at the kiosk, handle payments, and maintain a clean, safe work area while supporting daily site operations.

The role emphasizes strong communication, listening, and sales skills in a fast-paced, outdoor environment with flexible hours including evenings and weekends.