Guest Experience Specialist – Car Wash & Lube

Spotless Brands LLC; Chandler (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Spotless Brands LLC is looking for a Customer Service Advisor in Chandler, AZ, to be the first point of contact for customers and deliver an exceptional experience. The ideal candidate will engage with customers, educate them on services, and assist with transactions. Prior experience in customer service is preferred. This is a full-time, on-site position with responsibilities including maintaining a welcoming environment and promoting memberships.

The role suits individuals who excel in dynamic environments and enjoy connecting with people. It also requires effective time management and the ability to adapt communication to diverse customer needs.

Qualifications

• Must be at least 16 years of age.
• Prior customer service or sales experience preferred.
• Valid driver's license preferred.

Responsibilities

• Greet every customer with enthusiasm.
• Identify customer needs through open-ended questions.
• Educate customers on available wash and maintenance packages.
• Promote and sell memberships and promotions.
• Assist customers with payment transactions.

Skills

Excellent communication skills

Strong customer service skills

Sales-minded

Effective organizational skills

Ability to multitask

Education

High School Diploma or equivalent

Tools

Point-of-sale systems

Job description

Spotless Brands LLC is looking for a Customer Service Advisor in Chandler, AZ, to be the first point of contact for customers and deliver an exceptional experience. The ideal candidate will engage with customers, educate them on services, and assist with transactions. Prior experience in customer service is preferred. This is a full-time, on-site position with responsibilities including maintaining a welcoming environment and promoting memberships.

The role suits individuals who excel in dynamic environments and enjoy connecting with people. It also requires effective time management and the ability to adapt communication to diverse customer needs.