Guest Experience & Meetings Concierge

RRD; Washington (District of Columbia); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Life insurance

Job summary

RRD seeks a Hospitality Associate to deliver a seamless workplace hospitality experience, from amenity management to meeting support and guest services. You will maintain shared spaces, assist at reception, and coordinate catering and events with vendors.

The role requires 1+ year in hospitality or related fields, strong customer service, and excellent organization. Monday–Friday shifts and competitive benefits are provided.

Qualifications

• 1+ years of hospitality, conference services, catering, event operations, or client-facing service experience.
• Strong customer service, communication, and relationship-building skills with a hospitality-first mindset.
• Highly organized and detail-oriented, with the ability to anticipate needs and manage priorities.

Responsibilities

• Maintain pantries, cafés, beverage stations, wellness rooms, and shared spaces to hospitality standards.
• Provide coverage for reception and assist with inquiries via phone, email, and in person.
• Support meeting and conference room readiness, setups, and room turnover.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RRD seeks a Hospitality Associate to deliver a seamless workplace hospitality experience, from amenity management to meeting support and guest services. You will maintain shared spaces, assist at reception, and coordinate catering and events with vendors.

The role requires 1+ year in hospitality or related fields, strong customer service, and excellent organization. Monday–Friday shifts and competitive benefits are provided.