Workplace Hospitality & Guest Services Specialist

Rrdonnelley; Washington (District of Columbia); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Tuition assistance

Job summary

RRD is seeking a Hospitality Associate to deliver a seamless workplace hospitality experience. You will manage amenities, support meetings, and ensure spaces remain clean, stocked, and guest-ready for employees and visitors.

The role emphasizes proactive service, coordination with vendors, and support across reception, events, and office operations. A high school diploma and 1+ years in hospitality or related fields are required, with strong communication skills.

Qualifications

• Minimum high school diploma or equivalent required.
• 1+ years in hospitality, conference services, catering, or client-facing service in a corporate or hospitality setting.
• Strong customer service, communication, and relationship-building skills with a hospitality-first mindset.

Responsibilities

• Maintain pantries, cafés, beverage stations, wellness rooms, and shared spaces to hospitality standards.
• Provide reception coverage and assist inquiries via phone, email, and in person with proactive service.
• Support meeting readiness, catering deliveries, and event logistics.
• Coordinate with vendors and handle mail, printing, and general workplace operations.

Skills

Customer service

Microsoft Office

Collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RRD is seeking a Hospitality Associate to deliver a seamless workplace hospitality experience. You will manage amenities, support meetings, and ensure spaces remain clean, stocked, and guest-ready for employees and visitors.

The role emphasizes proactive service, coordination with vendors, and support across reception, events, and office operations. A high school diploma and 1+ years in hospitality or related fields are required, with strong communication skills.