Guest Experience Manager — Spa & Wellness

Massage Heights - San Antonio; San Antonio (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Employee discounts

Wellness resources

Opportunity for advancement

Job summary

A leader in wellness services located in San Antonio is seeking a Guest Service Manager to enhance guest experiences and manage daily operations. The ideal candidate will be approachable, detail-oriented, and motivated to resolve guest inquiries. Responsibilities include managing bookings, driving sales, and fostering a collaborative team culture. This position offers competitive pay and comprehensive health benefits, promoting both employee well-being and a positive work environment.

Qualifications

• Motivated to meet goals and go the extra mile for guests.
• Available to work 25+ hours/week, including weekends.
• Calm under pressure and solution-focused.

Responsibilities

• Manage bookings, welcoming, and checking out guests.
• Drive sales of memberships and retail items.
• Resolve guest inquiries with professionalism.

Skills

Customer service experience

Sales experience

Tech-savvy

Attention to detail

Reliable and flexible

Job description

A leader in wellness services located in San Antonio is seeking a Guest Service Manager to enhance guest experiences and manage daily operations. The ideal candidate will be approachable, detail-oriented, and motivated to resolve guest inquiries. Responsibilities include managing bookings, driving sales, and fostering a collaborative team culture. This position offers competitive pay and comprehensive health benefits, promoting both employee well-being and a positive work environment.