Guest Experience Manager in Training

The Escape Game; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health Insurance

Employee discount

Vision insurance

Dental insurance

Flexible spending account

Life insurance

Flexible schedule

Job summary

The Escape Game Houston is seeking an Assistant Manager in Training to support the GM, drive guest service, and lead a high-energy hospitality team at our two Houston locations in Galleria Mall and City Centre.

You’ll train, supervise shifts, coach teammates, and ensure operations meet TEG standards. Weekend and night availability is required to help deliver memorable experiences for every guest.

We offer a supportive team, growth opportunities, and benefits as listed in the posting.

Qualifications

• Weekend and night availability required.
• Willingness to learn and be coached.
• Ability to perform physically demanding tasks.
• Adherence to uniform standards.

Responsibilities

• Assist the GM and implement guest service initiatives.
• Coach team to uphold company standards.
• Maintain cash systems and POS operations.

Skills

Customer service

Team leadership

Flexible schedule

Cash handling

Communication

Basic computer skills

Stress management

Job description

The Escape Game Houston is seeking an Assistant Manager in Training to support the GM, drive guest service, and lead a high-energy hospitality team at our two Houston locations in Galleria Mall and City Centre.

You’ll train, supervise shifts, coach teammates, and ensure operations meet TEG standards. Weekend and night availability is required to help deliver memorable experiences for every guest.

We offer a supportive team, growth opportunities, and benefits as listed in the posting.