Guest Experience Manager — Front Desk & Team Leader

Peachtree Group; Park City, Northern (UT, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability, life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Other benefits

Job summary

AC Hotel in Park City, UT is seeking a Front Desk Manager to lead the guest services team with passion and professionalism, delivering memorable experiences and upholding the brand’s values.

You will coach staff, manage daily operations, coordinate events, and respond swiftly to safety and service needs, partnering with general management to ensure seamless, personalized hospitality for every guest.

Qualifications

• 1 year leadership experience in hospitality.
• Ability to coach and motivate a front desk team.
• Strong communication and collaboration with other departments.

Responsibilities

• Uphold and model the company values, while guiding the front desk team.
• Coach staff to handle guest interactions with hospitality and professionalism.
• Maintain and improve daily operations and teamwork under leadership guidance.
• Coordinate with General Manager and operations leadership to ensure standards and priorities are met.
• Support recruitment, training, scheduling, and motivation of front desk associates.

Skills

Detail Oriented

Innovative

Leader

Job description

AC Hotel in Park City, UT is seeking a Front Desk Manager to lead the guest services team with passion and professionalism, delivering memorable experiences and upholding the brand’s values.

You will coach staff, manage daily operations, coordinate events, and respond swiftly to safety and service needs, partnering with general management to ensure seamless, personalized hospitality for every guest.