Guest Experience Manager - Flexible Hours & 401K Match

Fresh Market Inc.; Richmond (VA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Team member discount

Early wage access

401K match

Financial wellness

Paid time off

Insurance

Job summary

The Fresh Market is seeking a Guest Service Manager to lead team members, curate the guest experience, onboard new hires, and oversee key operational processes with strong attention to detail. This fast-paced role requires efficiency, excellence, and a passion for guest satisfaction.

The pay range for this position is $18.40 - $23.00 per hour, with opportunities to coach and develop a high-performing front-end team and drive positive store results.

Qualifications

• 3 years of management experience in retail, restaurant, or hospitality.
• Alternatively, 5 years of related management experience.

Responsibilities

• Greet guests and provide accurate, timely service.
• Lead hospitality standards and educate team members on products and services.
• Support inventories and sales reporting, and manage front-end performance with audits.
• Onboard and train newly hired team members, and drive guest flow for a great shopping experience.

Skills

Guest service leadership

Staff training

Operations management

Team motivation

Tools

Microsoft Office

Job description

The Fresh Market is seeking a Guest Service Manager to lead team members, curate the guest experience, onboard new hires, and oversee key operational processes with strong attention to detail. This fast-paced role requires efficiency, excellence, and a passion for guest satisfaction.

The pay range for this position is $18.40 - $23.00 per hour, with opportunities to coach and develop a high-performing front-end team and drive positive store results.