Guest Experience Manager

Valor Hospitality Partners, LLC; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Benefits - Health, Dental, Vision,Life

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners, LLC seeks a Guest Services Manager to lead front desk operations at our Atlanta properties, ensuring professional, welcoming service and smooth guest experiences.

You will supervise front desk staff, coordinate with engineering and housekeeping, and uphold safety procedures while delivering high standards of hospitality.

Competitive benefits include health and dental, 401k, paid PTO, and employee discounts across our portfolio.

Qualifications

• Strong computer and cash handling skills.
• Sociable, outgoing, guest-service oriented demeanor.
• On-the-job learning for operational knowledge.
• Excellent communication for staff and guests.

Responsibilities

• Perform front desk functions including Guest Service Agent tasks.
• Manage daily transactions and reservations operations.
• Post charges and manage room rates.
• Train new Guest Service Agents.
• Coordinate with Engineering and Housekeeping on guest requests.
• Assist in preparing weekly staffing schedules.

Skills

Computer skills

Cash handling

Guest service orientation

Communication with staff and guests

Education

N/A

Job description

Valor Hospitality Partners, LLC seeks a Guest Services Manager to lead front desk operations at our Atlanta properties, ensuring professional, welcoming service and smooth guest experiences.

You will supervise front desk staff, coordinate with engineering and housekeeping, and uphold safety procedures while delivering high standards of hospitality.

Competitive benefits include health and dental, 401k, paid PTO, and employee discounts across our portfolio.