Guest Experience & Loyalty Advocate

Target; Jacksonville (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Target in Jacksonville, FL is seeking a Guest Advocate to help guests with inquiries, guide them through promotions and loyalty programs, and assist with in-store and digital services like Drive Up and Order Pickup. You will greet guests, solve problems, and promote the Target App features while maintaining a clean, welcoming store environment.

You thrive in a fast-paced retail setting, balance multiple tasks, and communicate effectively across devices, ensuring a positive guest experience and

Qualifications

• Ability to communicate effectively with guests and team members.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while prioritizing tasks.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way to solve their specific needs.
• Make the guest aware of current promos, store activities and events.
• Be knowledgeable about the tools, products, and services available to solve issues and improve the guest experience.

Skills

Communication

Customer service

Attention to detail

Product knowledge

Multi-device communication

Teamwork

Tools

Handheld scanners

Job description

Target in Jacksonville, FL is seeking a Guest Advocate to help guests with inquiries, guide them through promotions and loyalty programs, and assist with in-store and digital services like Drive Up and Order Pickup. You will greet guests, solve problems, and promote the Target App features while maintaining a clean, welcoming store environment.

You thrive in a fast-paced retail setting, balance multiple tasks, and communicate effectively across devices, ensuring a positive guest experience and