Guest Experience Pro: Fast, Friendly Service & Loyalty

Roundel; Miami, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Target is seeking a Guest Advocate in Florida to provide a welcoming guest experience and assist shoppers with finding items or resolving issues. You will promote store promos, guide guests through the Target app, and support order pick up, drive up, and other guest services.

The role emphasizes strong communication, a friendly attitude, and the ability to handle multiple tasks in a fast-paced retail environment.

Qualifications

• Excellent communication and positive language; attentive to guests' needs.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests about products and services.
• Ability to operate multiple devices and technology effectively.

Responsibilities

• Greet guests and assist with finding items or resolving issues to ensure a smooth shopping experience.
• Explain store promos and how to use Target app features including Wallet.
• Scan and bag items accurately and in compliance with policies.
• Support Order Pick Up, Drive Up, and related guest services.
• Maintain a clean, safe, and compliant work area.

Skills

Communication

Customer service

Attention to detail

Teamwork

Adaptability

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate in Florida to provide a welcoming guest experience and assist shoppers with finding items or resolving issues. You will promote store promos, guide guests through the Target app, and support order pick up, drive up, and other guest services.

The role emphasizes strong communication, a friendly attitude, and the ability to handle multiple tasks in a fast-paced retail environment.