Guest Experience & Loyalty Champion

Target; Houston (TX); On-site; USD 32,000 - 36,000; Full time

Job summary

Target is seeking a Guest Advocate to help guests with a welcoming experience, answer questions, and promote store services. You will assist with purchases, explain promotions, and guide customers through digital tools like the Target app. The role emphasizes a service culture, teamwork, and safety.

Ideal candidates are energized by fast-paced environments, comfortable with regular shifts including nights and weekends, and capable of handling multiple tasks while maintaining accuracy.

Qualifications

• Excellent communication and guest service mindset.
• Able to greet guests warmly and respond to inquiries.
• Flexible schedule including nights and weekends.

Responsibilities

• Deliver friendly guest service and explain store promotions.
• Greet guests, assist with needs, and resolve concerns.
• Demonstrate familiarity with Target app features and Wallet.
• Scan and bag items accurately while maintaining safety.
• Promote Target Loyalty and assist with sign-ups.

Skills

Guest interaction

Communication

Customer service

Teamwork

Problem solving

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to help guests with a welcoming experience, answer questions, and promote store services. You will assist with purchases, explain promotions, and guide customers through digital tools like the Target app. The role emphasizes a service culture, teamwork, and safety.

Ideal candidates are energized by fast-paced environments, comfortable with regular shifts including nights and weekends, and capable of handling multiple tasks while maintaining accuracy.