Guest Experience Leader - Shift Supervisor

UDF-MyScoop Branding; Columbus (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is hiring a Shift Leader to oversee daily guest service and store operations. The role requires delivering the Hi Five Guest Experience, guiding team members, and ensuring safe, ethical shift execution in a fast-paced retail environment.

Responsibilities include supervising Shake/Malt preparation, beverage and food service, POS and gas operations, stock rotation, and maintaining store standards. Must be capable of communicating in English with customers and team members.

Qualifications

• Must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.
• Ability to speak, hear and understand spoken English well enough to communicate with customers.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience to guests.
• Assist with DipSide items and beverages as part of guest service.
• Operate POS system and gas console accurately and securely.

Job description

United Dairy Farmers is hiring a Shift Leader to oversee daily guest service and store operations. The role requires delivering the Hi Five Guest Experience, guiding team members, and ensuring safe, ethical shift execution in a fast-paced retail environment.

Responsibilities include supervising Shake/Malt preparation, beverage and food service, POS and gas operations, stock rotation, and maintaining store standards. Must be capable of communicating in English with customers and team members.