Guest Experience Leader & Service Excellence

Target Corp; Boynton Beach (FL); Hybrid; USD 64,000 - 128,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid vacation

Job summary

Target in Boynton Beach, FL is seeking a Service & Engagement Executive Team Leader to lead Guest Advocates and Frontline Leaders, driving guest satisfaction and store performance. You will recruit, coach and develop a high-performing team while aligning staffing to peak traffic and promotional events.

The role requires strong interpersonal skills, business acumen and the ability to manage conflict, provide coaching, and foster a guest-first culture across the store environment.

Qualifications

• 4 year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Ability to manage conflicts and hold others accountable.

Responsibilities

• Build a team of Guest Advocates and Service Leaders delivering excellent guest service.
• Drive total store sales and ensure staffing meets business priorities.
• Manage scheduling, training, and performance coaching for frontline teams.

Skills

Customer service

Leadership

Communication

Business acumen

Conflict management

Analytical thinking

Education

Bachelor's degree or equivalent

Job description

Target in Boynton Beach, FL is seeking a Service & Engagement Executive Team Leader to lead Guest Advocates and Frontline Leaders, driving guest satisfaction and store performance. You will recruit, coach and develop a high-performing team while aligning staffing to peak traffic and promotional events.

The role requires strong interpersonal skills, business acumen and the ability to manage conflict, provide coaching, and foster a guest-first culture across the store environment.