Guest Experience Leader & Sales Coach

ALO; Honolulu (HI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Generous employee discount

Free ALO Wellness Club membership

Medical, dental and vision plans

401K with company matching

Monthly store incentives

Clothing allowance

Free yoga classes at Sanctuaries

Job summary

ALO in Honolulu, HI seeks a Sales & Service Lead to elevate guest experiences, educate customers, and drive sales. You’ll lead a team on the floor, coach staff, and partner with operations to balance schedules and inventory. The role focuses on service-led selling and creating a sanctuary-like store atmosphere.

Candidates bring 2+ years in client-centric sales, proven leadership, and strong communication. You’ll move throughout the store, lift up to 50 pounds, and contribute to the ALO wellness

Qualifications

• 2+ years in client-centric sales environment
• Proven leadership capabilities
• Values feedback and are open to receiving feedback
• Self-motivated with a drive for results
• Excellent interpersonal and written communication skills
• Aligns with ALO guiding principles
• Must be able to move throughout all store areas
• Ability to lift up to 50 pounds and move equipment

Responsibilities

• Lead an exceptional guest experience on the floor through guest connection and product education; coach team members
• Continue to build client relationships daily with customers
• Analyze reports to strategize and deliver results; implement action plans for growth
• Ensure effective sales floor coverage through workforce planning and selling initiatives

Skills

Client-centric sales

Leadership

Feedback-driven

Self-motivated

Interpersonal writing

Guiding Principles aligned

Mobility in store

Lifting up to 50 lbs

Job description

ALO in Honolulu, HI seeks a Sales & Service Lead to elevate guest experiences, educate customers, and drive sales. You’ll lead a team on the floor, coach staff, and partner with operations to balance schedules and inventory. The role focuses on service-led selling and creating a sanctuary-like store atmosphere.

Candidates bring 2+ years in client-centric sales, proven leadership, and strong communication. You’ll move throughout the store, lift up to 50 pounds, and contribute to the ALO wellness