Guest-Experience Leader — Restaurant Ops

ZAX Zax LLC; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus potential up to 12% of annual; 4

Free meals on shift

50% off meals off shift

Paid time off

Paid holidays

Early access to pay recognition

Employee referral program

Opportunities to advance

Medical, dental, and vision insurance

Short and long-term disability

Employer-paid life insurance

401(k) with employer match

Job summary

Zax LLC is seeking an Assistant Manager in Orlando, FL to supervise daily restaurant operations and lead a team to deliver great guest experiences. You will train staff, schedule shifts, and enforce company policies to maintain safety, quality, and service standards.

Responsibilities include coaching employees, handling guest concerns, and collaborating with the General Manager to meet performance goals in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• Must have a valid driver’s license, vehicle insurance, and reliable transportation.
• Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Successful completion of background check.
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others.
• 1-3 years management experience required (Restaurant management experience preferred)

Responsibilities

• Oversee daily restaurant operations and ensure adherence to all policies and procedures.
• Lead and coach team members to meet quarterly goals and provide ongoing training.
• Create efficient work schedules following company standards and local laws.
• Assign shifts and communicate expectations to all staff.
• Monitor service quality, food safety, and cleanliness across the restaurant.

Skills

Leadership

Operations management

Customer service

Education

High school diploma or equivalent

Job description

Zax LLC is seeking an Assistant Manager in Orlando, FL to supervise daily restaurant operations and lead a team to deliver great guest experiences. You will train staff, schedule shifts, and enforce company policies to maintain safety, quality, and service standards.

Responsibilities include coaching employees, handling guest concerns, and collaborating with the General Manager to meet performance goals in a fast-paced environment.