Guest Experience Leader — Restaurant Assistant

Freddy's Frozen Custard & Steakburgers; Sarasota (FL); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical plan

Dental plan

Vision plan

Paid time off

Meal allowance

Paid training

Career growth

Résumé du poste

Freddy's Frozen Custard & Steakburgers in Sarasota is seeking an experienced Assistant Manager who is passionate about guest relations, employee development and business growth. This role supports management to maintain hospitality, quality and cleanliness while helping control labor and food costs and building guest relationships.

You will lead by example, coach a diverse team, handle guest issues, and drive profits through strong service standards and operational discipline.

Qualifications

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits and sales growth

Responsabilités

• Assist management staff to maintain overall efficiency and technical operations
• Help control labor and food costs while ensuring hospitality, quality and cleanliness
• Model leadership for team members and coach staff
• Mediates guest issues and builds positive guest relationships
• Support growth and development opportunities for employees
• Maintain a productive, safe and compliant restaurant environment

Connaissances

Guest service leadership

Team building

People development

Financial awareness

P&L knowledge

Labor management

Attention to detail

Effective communication

Proficient in desktop software

Inventory management

Outils

Excel

Description du poste

Freddy's Frozen Custard & Steakburgers in Sarasota is seeking an experienced Assistant Manager who is passionate about guest relations, employee development and business growth. This role supports management to maintain hospitality, quality and cleanliness while helping control labor and food costs and building guest relationships.

You will lead by example, coach a diverse team, handle guest issues, and drive profits through strong service standards and operational discipline.