Guest Experience Leader — Growth & Perks

McDonald's Restaurants Limited; Reisterstown (MD); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s Restaurants Limited is seeking a Guest Experience Leader to ensure guests enjoy their visit and feel valued. You’ll check in with guests, address concerns, and work with the team to keep a welcoming, clean restaurant environment.

You’ll need a hospitable demeanor, a passion for serving others, and strong communication to anticipate needs and share promotions and app benefits with customers.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience and ensure guests enjoy themselves.
• Handle guest concerns and resolve to their satisfaction.
• Collaborate with team to maintain a welcoming, clean restaurant.
• Promote McDonald’s App, Mobile Order & Pay features.

Skills

Hospitality mindset

Customer service

Willingness to learn

Communication skills

Job description

McDonald’s Restaurants Limited is seeking a Guest Experience Leader to ensure guests enjoy their visit and feel valued. You’ll check in with guests, address concerns, and work with the team to keep a welcoming, clean restaurant environment.

You’ll need a hospitable demeanor, a passion for serving others, and strong communication to anticipate needs and share promotions and app benefits with customers.