Guest Experience Leader — Free Food & Team Growth

Chipotle Mexican Grill group; Fairview Park (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is hiring a Service Leader in Ohio to uphold a positive guest experience by ensuring safe, high-quality food and a well-trained crew. The role requires hands-on leadership on the floor, overseeing line procedures, and guiding staff through service and safety standards.

The position emphasizes training, supervision, and cross-training of front-of-house team, with opportunities for advancement. A high school diploma and restaurant experience are required.

Qualifications

• Must have a high school diploma and restaurant experience.
• Knowledge of cash handling policies and procedures is required.
• Strong understanding of Food Safety standards and health department considerations are required.
• Familiarity with office paperwork and ability to communicate in the work location's language.

Responsibilities

• Maintain a positive customer experience by ensuring safe, high-quality food is prepared and served.
• Keep a clean, organized line and ensure equipment functions properly.
• Support crew training and development; assist with performance reviews.
• Monitor breaks, shift changes, and line schedules; participate in office tasks as needed.
• Contribute to creating future Service Leaders within the team.

Skills

Cash handling

Food safety

Office paperwork

Communication

Education

High school diploma

Tools

POS familiarity

Job description

Chipotle Mexican Grill is hiring a Service Leader in Ohio to uphold a positive guest experience by ensuring safe, high-quality food and a well-trained crew. The role requires hands-on leadership on the floor, overseeing line procedures, and guiding staff through service and safety standards.

The position emphasizes training, supervision, and cross-training of front-of-house team, with opportunities for advancement. A high school diploma and restaurant experience are required.