Guest Experience Leader — Flexible Schedule & Fuel Discount

Pilot Travel Centers LLC.; Rapid City (SD); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Health Plan

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Rapid City, SD is seeking a Shift Leader to supervise store staff and oversee daily operations. The ideal candidate brings strong customer service skills and a proactive approach to keeping the facility clean, well-stocked, and running smoothly.

You will support managers, respond to customer needs, and uphold PFJ’s commitment to quality and service. Candidates must be able to work flexible hours, including nights, days, weekends, and holidays.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills and the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Shift Leaders are responsible for supervising employees and general operations of the store.
• Respond to the needs of customers with excellent service.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Skills

Retail operations

Customer service

Team player

Flexible schedule

Tools

Calculator

Computer

POS system

Job description

Pilot Company in Rapid City, SD is seeking a Shift Leader to supervise store staff and oversee daily operations. The ideal candidate brings strong customer service skills and a proactive approach to keeping the facility clean, well-stocked, and running smoothly.

You will support managers, respond to customer needs, and uphold PFJ’s commitment to quality and service. Candidates must be able to work flexible hours, including nights, days, weekends, and holidays.