Guest Experience Leader — Flexible Schedule & Benefits

Pilot Travel Centers LLC.; Stanfield (OR); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store staff and daily operations, ensuring top customer service and smooth performance. The ideal candidate will be self-motivated, attentive to detail, and ready to assist managers with tasks to keep facilities well-maintained and customers satisfied.

This role requires retail experience, flexibility to cover nights, days, weekends or holidays, and the ability to work with a diverse team.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills and the ability to maintain a customer-focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general store operations.
• Provide excellent customer service and respond to customer needs.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Apply knowledge of PFJ's store operations and commitment to quality and customer service.

Skills

Customer service

Retail operations

Teamwork

Calculator

Communication

Tools

POS systems

Job description

Pilot Company is seeking a Shift Leader to supervise store staff and daily operations, ensuring top customer service and smooth performance. The ideal candidate will be self-motivated, attentive to detail, and ready to assist managers with tasks to keep facilities well-maintained and customers satisfied.

This role requires retail experience, flexibility to cover nights, days, weekends or holidays, and the ability to work with a diverse team.