Guest Services Shift Leader — Flexible Schedule

Pilot Travel Centers LLC.; Colorado Springs (CO); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store staff and oversee daily operations. The ideal candidate will have strong customer service skills, be self-motivated, and assist managers to keep the facility well-maintained and running smoothly.

The role requires familiarity with retail workflows and PFJ's commitment to quality and service. Eligible candidates must be able to work nights, days, weekends, and holidays to support busy shifts.

Qualifications

• Experience in retail operations
• Outstanding customer service skills
• Proficient with a calculator and computer
• Ability to work with diverse teams and levels
• Flexible schedule including nights, days, weekends, and holidays
• Background check required

Responsibilities

• Supervise employees and store operations.
• Provide excellent customer service.
• Assist managers with tasks to keep facilities maintained and running smoothly.
• Be knowledgeable of PFJ's commitment to quality and customer service.

Skills

Customer service

Retail operations

Calculator proficiency

Team collaboration

Flexible schedule

Background check

Tools

Calculator

Computer literacy

Job description

Pilot Company is seeking a Shift Leader to supervise store staff and oversee daily operations. The ideal candidate will have strong customer service skills, be self-motivated, and assist managers to keep the facility well-maintained and running smoothly.

The role requires familiarity with retail workflows and PFJ's commitment to quality and service. Eligible candidates must be able to work nights, days, weekends, and holidays to support busy shifts.