Guest Services Shift Lead - Flexible Schedule & Team Impact

Pilot Company; West Memphis (AR); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store staff and daily operations, delivering strong customer service and helping keep facilities well-maintained.

The role requires retail experience, the ability to work a flexible schedule including nights, days, weekends, and holidays, and proficiency with a calculator and computer systems. PFJ’s commitment to quality guides daily work.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and oversee store operations.
• Provide excellent customer service to respond to guest needs.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Maintain knowledge of PFJ’s store operations and commitment to quality.

Skills

Retail operations knowledge

Customer service

Calculator

Teamwork

Scheduling flexibility

Tools

POS system

Computer literacy

Job description

Pilot Company is seeking a Shift Leader to supervise store staff and daily operations, delivering strong customer service and helping keep facilities well-maintained.

The role requires retail experience, the ability to work a flexible schedule including nights, days, weekends, and holidays, and proficiency with a calculator and computer systems. PFJ’s commitment to quality guides daily work.