Guest Experience Leader | Flexible Schedule & Benefits

Pilot Company; Fargo (ND); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Fargo, ND is seeking a Shift Leader to supervise store staff and daily operations. You will deliver excellent customer service, support managers, and help keep facilities clean, stocked, and running smoothly.

The role requires strong retail knowledge, calculator and computer skills, flexibility for nights, days, weekends, and holidays, and a commitment to PFJ's quality and customer service.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general store operations.
• Provide excellent customer service and respond to customer needs.
• Support managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Customer service

Retail operations

Teamwork

Computer literacy

Tools

Calculator

POS systems

Job description

Pilot Company in Fargo, ND is seeking a Shift Leader to supervise store staff and daily operations. You will deliver excellent customer service, support managers, and help keep facilities clean, stocked, and running smoothly.

The role requires strong retail knowledge, calculator and computer skills, flexibility for nights, days, weekends, and holidays, and a commitment to PFJ's quality and customer service.