Guest Experience Leader — Flexible Schedule & Benefits

Pilot Flying J; Calhoun (GA); On-site; USD 17,000 - 29,000; Full time

Benefits offered by this job

Fuel discount

Medical plan

Dental plan

Vision plan

401(k)

Flexible spending accounts

Adoption assistance

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering top-tier customer service while supporting managers in daily tasks to keep facilities well-maintained. The role requires a customer-focused mindset and the ability to adapt to a fast-paced retail environment.

The ideal candidate will have prior retail experience, strong calculator and computer skills, and a flexible schedule including nights, days, weekends, and holidays.

Qualifications

• Retail operations experience or knowledge
• Excellent customer service skills and customer-focused culture
• Proficient with a calculator, computer, and other equipment
• Ability to work with diverse levels from hourly staff to vendors and corporate
• Flexible schedule including nights, days, weekends, and holidays

Responsibilities

• Supervise employees and store operations
• Respond to customer needs with strong service
• Support managers in daily tasks to keep facilities well-maintained
• Demonstrate knowledge of PFJ store operations and commitment to quality
• Ensure smooth running of shift through teamwork and problem-solving

Skills

Customer service

Team player

Calculator proficiency

Computer literacy

Tools

Calculator

Computer

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and staff, delivering top-tier customer service while supporting managers in daily tasks to keep facilities well-maintained. The role requires a customer-focused mindset and the ability to adapt to a fast-paced retail environment.

The ideal candidate will have prior retail experience, strong calculator and computer skills, and a flexible schedule including nights, days, weekends, and holidays.