Guest Experience Leader: Flexible Hours & Growth

McDonald's Restaurants Limited; Cedar Springs (MI); On-site; USD 12,000 - 22,000; Full time

Benefits offered by this job

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's Corporation in Cedar Springs, MI is hiring a Guest Experience Leader to greet guests and ensure they have a great visit. You’ll check in with guests, address concerns, and keep the dining area welcoming and clean, while promoting the McDonald’s App, Mobile Order & Pay features.

We offer competitive hourly wages, benefits including paid time off, tuition assistance, and 401k, plus discounts and free meals.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Skills

Humility

Hospitable demeanor

Customer service

Effective communication

Job description

McDonald's Corporation in Cedar Springs, MI is hiring a Guest Experience Leader to greet guests and ensure they have a great visit. You’ll check in with guests, address concerns, and keep the dining area welcoming and clean, while promoting the McDonald’s App, Mobile Order & Pay features.

We offer competitive hourly wages, benefits including paid time off, tuition assistance, and 401k, plus discounts and free meals.