Guest Experience Lead — Flexible Hours & Growth

McDonald's Restaurants Limited; Jeffersonville (OH); On-site; USD 12,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Archways to Opportunity education

Discount programs

Free meals / meal discounts

Job summary

McDonald’s is hiring a Guest Experience Leader in a corporate-owned restaurant. The role invites you to welcome guests, assist with ordering, help guests at the kiosks, and ensure satisfaction with their meals.

You’ll work in a fast-paced, TEAM-oriented environment, with opportunities for growth and education benefits. Applicants must be 16 or older and bring a positive attitude, willingness to learn, and reliability.

Qualifications

• Greet guests and communicate with them while ordering.
• Assist guests with ordering kiosks and provide extra help as needed.
• Check with guests after food is served to ensure satisfaction.
• Collaborate with restaurant team to provide feedback and improve service.

Responsibilities

• Greet guests and communicate with them while ordering.
• Offer help with the ordering kiosks.
• Assist guests in need of extra hands.
• Ensure guests are satisfied after receiving their food.
• Assist with kid-friendly service and handling concerns.
• Communicate feedback to the team to improve operations.

Skills

Guest greeting

Customer service

Kiosk assistance

Teamwork

Job description

McDonald’s is hiring a Guest Experience Leader in a corporate-owned restaurant. The role invites you to welcome guests, assist with ordering, help guests at the kiosks, and ensure satisfaction with their meals.

You’ll work in a fast-paced, TEAM-oriented environment, with opportunities for growth and education benefits. Applicants must be 16 or older and bring a positive attitude, willingness to learn, and reliability.