Guest Experience Leader — Flexible Schedule & Free Meals

McDonald's; Cedar Rapids (IA); On-site; USD 20,664 - 23,488; Full time

Benefits offered by this job

Competitive pay ($15.00–$17.05/hr)

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Cedar Rapids, IA is looking for a Guest Experience Leader to welcome guests, monitor satisfaction, and collaborate with the team to maintain a clean, inviting restaurant.

You’ll handle guest concerns, promote the McDonald’s App features, and participate in training and advancement programs. This role includes competitive pay, benefits, tuition reimbursement, and weekly direct deposit.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Skills

Hospitality

Customer service

Communication

Teamwork

Job description

McDonald’s in Cedar Rapids, IA is looking for a Guest Experience Leader to welcome guests, monitor satisfaction, and collaborate with the team to maintain a clean, inviting restaurant.

You’ll handle guest concerns, promote the McDonald’s App features, and participate in training and advancement programs. This role includes competitive pay, benefits, tuition reimbursement, and weekly direct deposit.