Guest Experience Leader | Flexible Hours & Career Growth

McDonald's; Chicago (IL); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Sick leave / PTO

Tuition assistance

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's is hiring a Guest Experience Leader in Chicago to ensure a welcoming atmosphere and exceptional service for every guest. You will engage with customers, help resolve concerns, and work with team members to maintain a clean, inviting restaurant environment.

The role emphasizes promoting features of the McDonald’s App and Mobile Order & Pay, with emphasis on hospitality, learning, and growth opportunities within a fast-paced setting.

Qualifications

• Humble, hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience by checking in with guests and ensuring they are enjoying themselves.
• Handle guest concerns and resolve to their satisfaction.
• Work closely with the team to maintain a welcoming, friendly, and clean restaurant environment.
• Provide insight into promotions and McDonald's App, Mobile Order & Pay features.

Job description

McDonald's is hiring a Guest Experience Leader in Chicago to ensure a welcoming atmosphere and exceptional service for every guest. You will engage with customers, help resolve concerns, and work with team members to maintain a clean, inviting restaurant environment.

The role emphasizes promoting features of the McDonald’s App and Mobile Order & Pay, with emphasis on hospitality, learning, and growth opportunities within a fast-paced setting.