Guest Experience Leader — Fast-Paced, Growth & Mentorship

Shake Shack; St. Louis (MO); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly Pay and Performance bonuses

Meal Discounts

Exclusive corporate discounts for trav

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability Ins

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program on Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Descrizione del lavoro

Shake Shack is seeking a Restaurant Manager to lead daily operations, train staff, and uphold superior guest service. You will coach team members, drive hospitality excellence, and promote the brand through community events. The role requires 2-3 years in high-volume restaurant management, strong operations knowledge, and a willingness to work flexible hours.

We offer a comprehensive benefits package and opportunities for growth within a fast-growing hospitality brand.

Competenze

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Mansioni

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Conoscenze

Restaurant management

Team leadership

Operations management

Food safety

Flexible hours

Descrizione del lavoro

Shake Shack is seeking a Restaurant Manager to lead daily operations, train staff, and uphold superior guest service. You will coach team members, drive hospitality excellence, and promote the brand through community events. The role requires 2-3 years in high-volume restaurant management, strong operations knowledge, and a willingness to work flexible hours.

We offer a comprehensive benefits package and opportunities for growth within a fast-growing hospitality brand.