Guest Experience Leader & Coach

lululemon; Town of Huntington (NY); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Development programs

Job summary

lululemon in New York is seeking a Guest Experience Lead to champion an exceptional in-store experience, delivering technical product education and guiding the floor as part of the store leadership team.

The role supports achieving daily sales targets, participates in hiring and coaching, and fosters an inclusive, high-energy environment for guests and team members in a busy retail setting.

Qualifications

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Responsibilities

• Lead the floor to deliver exceptional guest experiences and supervisor on duty when needed.
• Provide ongoing technical product education and guidance to guests and team members.
• Support store leadership in achieving daily sales targets and store metrics.
• Assist in hiring, onboarding, and coaching of team members.
• Ensure in-store readiness and operational excellence throughout shifts.
• Foster an inclusive and collaborative team environment.

Skills

Guest experience

Leadership

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

lululemon in New York is seeking a Guest Experience Lead to champion an exceptional in-store experience, delivering technical product education and guiding the floor as part of the store leadership team.

The role supports achieving daily sales targets, participates in hiring and coaching, and fosters an inclusive, high-energy environment for guests and team members in a busy retail setting.