Guest Experience Leader, Beauty Retail & Services

Ulta Beauty

Surprise (AZ)

On-site

USD 75,000 - 95,000

Full time

13 days ago
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Ulta Beauty in Surprise, AZ seeks an Experience Manager to lead a dynamic team of stylists, estheticians, guest coordinators and sales staff. You’ll drive guest experience, services, and retail sales while maintaining a high-performing culture and brand standards.

The role emphasizes leadership, coaching, scheduling, and adherence to procedures to achieve store metrics, including guest loyalty and NPS, with opportunities for growth within a national beauty retailer.

Qualifications

  • 2-3+ years relevant, fast-paced retail management experience.
  • Experience leading teams and driving sales and guest satisfaction.

Responsibilities

  • Lead a high-performing team delivering guest experience, services, and sales.
  • Manage staffing, scheduling, coaching, and development of associates.
  • Ensure compliance with store policies and brand standards.
  • Drive NPS and guest satisfaction through leadership and processes.

Skills

Basic tech proficiency
Communication
Collaboration
Organization
Pressure tolerance

Education

Bachelor’s degree preferred
Cosmetology license/management license (state dependent)

Job description

Ulta Beauty in Surprise, AZ seeks an Experience Manager to lead a dynamic team of stylists, estheticians, guest coordinators and sales staff. You’ll drive guest experience, services, and retail sales while maintaining a high-performing culture and brand standards.

The role emphasizes leadership, coaching, scheduling, and adherence to procedures to achieve store metrics, including guest loyalty and NPS, with opportunities for growth within a national beauty retailer.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Guest Experience Leader - Beauty Retail
Guest Experience Leader - Beauty Retail

Ulta Beauty, Inc. • Wilkes-Barre

On-site
USD 65,000 - 90,000
Guest Experience Leader — Beauty Retail & Services
Guest Experience Leader — Beauty Retail & Services

Ulta Beauty • Michigan

On-site
USD 52,000 - 78,000
Guest Experience Leader - Beauty Retail
Guest Experience Leader - Beauty Retail

Ulta Beauty, Inc. • Bee Cave (TX)

On-site
USD 72,000 - 110,000
Guest Experience Leader, Beauty Retail & Services
Guest Experience Leader, Beauty Retail & Services

Ulta Beauty • Burleson (TX)

On-site
USD 65,000 - 90,000
Guest Experience Leader: Beauty & Services
Guest Experience Leader: Beauty & Services

Ulta Beauty, Inc. • El Cajon (CA)

On-site
USD 41,328 - 50,971
Health benefits
Paid time off
Experience Leader: Beauty Retail & Guest Experience
Experience Leader: Beauty Retail & Guest Experience

Ulta Beauty • Bridgeville

On-site
USD 70,000 - 100,000
Guest Experience Leader, Beauty Retail & Services
Guest Experience Leader, Beauty Retail & Services

Ulta Beauty • Louisville (CO)

On-site
USD 41,000 - 51,000
Paid time off
Health benefits
Dental benefits
+3
Beauty Experience Leader in Retail & Services
Beauty Experience Leader in Retail & Services

Ulta Beauty • Roseville (CA)

On-site
USD 85,962,000 - 106,020,000
Beauty Experience Lead — Retail & Services
Beauty Experience Lead — Retail & Services

Ulta Beauty, Inc. • Skokie (IL)

On-site
USD 39,000 - 48,000
Paid time off
Health, dental, vision benefits
Life and disability insurance
+1
Guest Experience Leader Beauty Retail
Guest Experience Leader Beauty Retail

Ulta • Little Rock (AR)

On-site
USD 65,000 - 90,000